North York Shoppers Drug Mart closed after employee comes down with coronavirus


The Shoppers Drug Mart store at North York’s Rimrock Plaza is temporarily closed to the public after one of its employees tested positive for COVID-19.

Pharmacy services notably prescription drop off and pick up at the store, which is located at 1115 Lodestar Rd., will still be offered. A pharmacist will be on site from noon to 5 p.m. daily.

In an email to, Loblaws spokesperson Catherine Thomas said they “want to assure our customers and employees that we take their safety very seriously.”

“We are reaching out to the local public health team and have taken a number of steps to minimize risk, including a deep clean and sanitization of the store, increased disinfectant protocols and enforcing social distancing practices in the store,” she said.

“Employees who worked closely with this individual are now at home in self-isolation, monitoring for any symptoms. … We apologize for any inconvenience and appreciate our customers’ patience and support."

Loblaws also shared the news in an email sent to customers on Monday, March 30.

In the note, the company said the "individual has not been at the store since March 24." The email also outlined the steps they've taken to address the situation and reassured customers that their safety and the safety of employees is something they take "very seriously."

"We will work with the local public health team on any further directions and encourage yout to reach out to them if you need more information," the email read.

The LCBO has also closed its location in this same plaza near Allen Road, north of Sheppard Avenue W., after a staff member came down with coronavirus.

According to a news release, the employee last worked in the store on Friday, March 20.

There's no timeline of when this LCBO store might reopen.

"The employee is currently resting at home and we wish them a full and speedy recovery," read a March 27 statement from the Crown corporation.

"As a precautionary measure, this retail location will be closed to the public while deep cleaning takes place. We will work with public health officials to determine any employees with close contact with this team member and will support any additional employees who need to self-isolate."

Further, the LCBO says it has taken several measures to ensure its employees and customers are safe, including increased cleaning and sanitization, implementing measures in store that promote physical distancing and introducing new HR policies in support of all employees.

Toronto Public Health immediately initiates an investigation any time a positive COVID-19 case is confirmed in Toronto.

This involves interviewing anyone who tests positive for coronavirus to determine where they may have gotten the infection and identify their close contacts. The city’s public health agency then follows up directly with the person’s close contacts, or through their employer, to assess potential risk and provide further instructions, as needed.

Because COVID-19 is spreading in the community, TPH is urging everyone to consider themselves at risk and stay home as much as possible. Anyone who must go out is being advised to physically distance themself from others to reduce the risk of spreading COVID-19.

People are also being urged to frequently clean touched surfaces and wash hands often to prevent contamination.